©2019 by Australian Pharmacy Council

Level 1, 15 Lancaster Place, Majura Park, Canberra Airport

ACT 2609 Australia

Team Empathy at Monash University​

The Importance of Empathy in Health Professionals

2:00 - 3:00

Empathy is an important skill in the delivery of Healthcare. Only when patients feel understood can health issues be meaningfully addressed.

Therefore a need exists for empathy education within health professional curricula.

We are an interfaculty group of professionals researching and designing empathy education modules at Monash University. 

This interactive session will explore how we currently teach students about empathy, its role in patient-centered care and new directions in this space. 

We will be demonstrating various teaching methods and we look forward to enthusiastic audience participation.


Suzanne Caliph

Lecturer, Pharmacist

Centre for Medicine Use and Safety

Faculty of Pharmacy and Pharmaceutical Sciences

Monash University

Dr Sarah Rotstein

Women's Mental Health Registrar - Clinical and Research

Medical Student Psychiatry Teaching Coordinator, Monash Alfred Psychiatric Research Centre (MAPrc), Alfred Health, Monash University

Laura Dean

Course Director, Graduate Certificate in Pharmacy Practice

Experiential Development and Graduate Education, Faculty of Pharmacy and Pharmaceutical Sciences

Monash University